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Online Services

• What services and forms do you have available online?

  Payment Options via 'My Bill':

  • Pay with e-check (no convenience fee)
  • Pay with a credit card (there is a 2.85 percent non-refundable convenience fee [4.25 percent for international credit cards])
  • Enroll and pay the payment plan (the system will calculate your initial payment, click on the Payment Plans tab). You must enroll by the reinstatement deadline. You will receive a $100 late payment fee if you enroll after the payment deadline.
  • Sign up for direct deposit; required for all refunds (eRefunds section)

  Via 'Student Records' and "Student Self-Service:

  Online Forms:

  • Click on Opt out of Florida Prepaid (valid for one semester only)
  • Complete a financial aid authorization form (for financial aid to pay miscellaneous charges)
  • File a fee petition
  • Opt out of electronic 1098T and request a paper form

  Student Accounts:

  • Click View Bill by Term or view your bill/statement in real-time
  • Click Account Summary by Term to view a detailed list of all charges and payments made
  • Click Tax Statement- 1098T to view and/or print your 1098T tax statement for any year

Major Office Policies

• What are some of your office policies that I need to know?
  • The Student Financial Services Office communicates with students via e-mail. Be sure to regularly check your Ïã¸ÛÁùºÏ²Ê¿ª½±½á¹û2023 e-mail account. Please do not forward your Ïã¸ÛÁùºÏ²Ê¿ª½±½á¹û2023 email to another email account; you may not receive important emails from us
  • The Ïã¸ÛÁùºÏ²Ê¿ª½±½á¹û2023 requires direct deposit for all refunds--enroll via , then click "My Bill" and click "Enroll in eRefunds" in the eRefunds section
  • Ïã¸ÛÁùºÏ²Ê¿ª½±½á¹û2023 does not mail tuition statements; students need to check , then click Student Self-Service, Student Accounts, then View Bill by Term
  • Dropping or adding a course requires an overnight process to update your Florida Prepaid & Bright Futures award to the correct amount
  • Students should go to  to check on their account, financial aid status, holds, obtain their 1098T form, etc.
  • Your refund may be delayed if you have not enrolled in direct deposit or have unpaid miscellaneous charges and have not completed a financial aid authorization form
  • Financial aid does not begin disbursing aid until the third week of the semester; the Student Financial Services Office will begin processing refunds later that same week. You will receive an e-mail notification the day before your money will be deposited into your bank account
  • Bright Futures and other financial aid reversals need to be paid within seven days from the date the reversal is posted to your student account to avoid a $100 late payment fee
  • Failure to pay your bill by the deadline may generate a $100 late payment fee and you may be administratively dropped from classes for non-payment
  • Drop all classes you do not want to take during drop/add to avoid fee liability (including wait-listed classes)
  • Holds are NOT removed immediately once payment is made; the process runs three times daily
  • You can upload third-party authorization or waiver forms online (go to Student Self-Service, Online Forms, Third Party Authorization/Waiver Upload) to avoid waiting in line
  • If your check/e-check payment for tuition is returned and restitution is not made by the payment deadline, you will incur a $100 late payment fee
  • The Student Financial Services Office provides tips and a course on financial literacy--check it out by clicking on "Financial Literacy" under the Student Financial Services Office Quick Links
• What are your office hours, contact information and where are you located?

  The Student Financial Services Office is located at Hicks Hall, Building 53, Suite 1100

   

  Monday-Friday*	8:00 a.m. - 5:00 p.m.
  Phone	(904) 620-2472
  Fax	(904) 620-1049
  E-mail	sfs@unf.edu

  *Hours may vary during add/drop and other peak times

  For questions or concerns, please contact us.

  Mission Statement

  The mission of the Student Financial Services Office is to provide for accurate receipting, depositing and recording the collection of all University monies and the prompt payment of fee refunds and financial aid disbursements. We proudly serve you as a helpful University community member, devoting our full attention to your financial needs and issues.

  Ïã¸ÛÁùºÏ²Ê¿ª½±½á¹û2023, a nationally ranked university located on an environmentally beautiful campus, offers students who are dedicated to enriching the lives of others the opportunity to build their own futures through a well-rounded education.